Pool Service Company Background
Diamondback Pool Repair is the premier residential and commercial pool cleaning, pool repair and pool service company serving the Scottsdale and greater Phoenix, Arizona areas. DiamondBack Pool Repair was founded in 2006 by owner Ryan West after returning from a seven-year enlistment in the U.S. Navy. Ryan’s work as a Jet engine mechanic and FAA certified commercial aircraft mechanic inspired him to bring a high-tech and highly process-driven approach to pool service, maintenance, and repair.
“In aircraft maintenance, attention to detail, regularly scheduled maintenance and documentation of service is critical. I saw a need in the pool service industry for a similar approach and there are very few, if any, pool service, maintenance and repair companies that operate at the level we do,” Ryan says.
Attention to detail and process management are not the only things that were carried over from the Navy. Diamondback Pools operates under three guiding principles of Honesty, Integrity and Commitment. We are confident that once you get to know us, you will understand how these principles drive our passion for customer service at every client interaction. You will find Honesty, Integrity and Commitment any time you see DiamondBack Pool Service & Repair and every time you enjoy your pool.
Our professional pool service technicians provide swimming pool cleaning, maintenance and repairs for home pools, apartment swimming pools, community swimming pools and commercial pools of all types.
We are proud to offer the following services:
- Filter cleaning repair and installation
- Sand filter sand change
- Pool equipment troubleshooting and repair
- Electrical repair and trouble shooting
- Pool spa light installation repair troubleshooting
- Automation installation repair and troubleshooting
- Pump repair installation and troubleshooting
- Plumbing repair
- Equipment leak detection
- Clear clogged plumbing
- “Green to Clean” pool clean up
- Heater repair installation and troubleshooting
- Heater inspections
- Pool and pool equipment inspections
- Water chemistry balancing
- Acid washing
- Tile cleaning
- Cleaner repair and troubleshooting
- Popup system repair and troubleshooting
- Spa service
- Pool Equipment upgrades
- Consultations and configuration
At Diamondback Pool Repair, our service technicians are highly trained professionals, not just “pool guys”. Each service technician goes through a minimum of 80 hours of training in the field and in the classroom. We focus on the key elements of water chemistry, achieving absolute water quality and clarity by implementing our proven system of care.
Another key component of our process is tracking and organization. We utilize an innovative pool service management software suite that gives us complete and detailed records of every service ever completed for your pool. This advanced technology platform allows us to track chemical usage during the different seasons to better prepare for storms and summer months as well as create a comprehensive service portfolio for your pool over an extended period of time.
And finally, the one area we are most proud of – great customer support. When you make the decision to work with Diamondback Pool Service and Repair, you will receive straight talk and honest answers about your pool service needs. We will respond to your pool service needs promptly and with a level of care not typically seen in the pool service industry. It is not uncommon for us to take care of a customer’s needs the same day.
At Diamondback Pool Repair, we completely manage every aspect of your pool. Go jump in!